Everything You Need to Know About Settlement, and SettleHQ

Yes. While engaging a settlement agent before signing gives you the most options, including a contract review before you’re legally bound, you can still be matched with a qualified settlement agent at any stage. If you’ve already signed, your agent will work within your contract’s conditions and keep you informed throughout the settlement process.

Yes. The SettleHQ comparison and matching service is free for consumers. SettleHQ is funded by our partner firms, who pay a referral fee when a consumer engages one of them through the platform. This fee is the same regardless of which firm you choose, so our recommendations are always based on fit, never on who pays more.

Our matching considers your property type, location, transaction complexity, and your stated preferences, such as pricing, communication style, or specialist experience. We match based on each firm’s expertise and experience with similar transactions, not on commission or commercial arrangement.

Settlement timeframes are set by your contract and typically range from 30 to 90 days. Your chosen agent will work within your agreed settlement date and keep you informed at every stage.

Our partner firms cover Perth metro and service areas across much of regional WA. Service areas vary by firm, you can see each firm’s coverage on the Our Partners page or enter your property location in the comparison tool for matched results.

You’re never locked in. The comparison tool shows you multiple matched firms, and you’re free to choose any of them, or browse our partners directly and contact a firm yourself. If you’re unsatisfied after engaging, contact us at info@settlehq.com.au and we’ll help you work through your options.

No. Each firm on SettleHQ is an independent settlement agency with its own team, specialisations, and approach. SettleHQ brings them together on one platform so you can compare and choose, but each firm operates independently and is responsible for the service they provide.

When you search for a settlement agent online, you get a list of names with little to help you understand whether any of them is right for your specific situation. SettleHQ shows you firms that have been vetted and matched to your transaction type, with transparent pricing, clear specialisations, and a complimentary contract review included. It’s a more informed starting point than a search result.

Answer a few short questions about your property, transaction type, and what matters most to you. SettleHQ then matches you with the firms best suited to your situation and shows you their pricing and specialisations clearly.

The fees shown reflect each firm’s typical pricing for similar property types and transaction complexity. They’re provided directly by our partner firms and are intended to give you a genuine indication, your final fee will be confirmed by your chosen agent once they’ve reviewed your specific transaction.

No, the comparison tool is optional. If you’d prefer to read about each agency and choose directly, you can do that from our Our Partners page — browse their specialisations, experience, and fees at your own pace and reach out when you’re ready. The comparison tool is there if you want matched recommendations based on your specific situation, but it’s not the only way to find the right firm. Either way, a complimentary contract review is included when you engage through SettleHQ.

Yes. Every firm on SettleHQ is licensed through the relevant authority in Western Australia. Settlement agents in WA are required to hold a current licence and meet ongoing professional standards.

Yes, and we want to be transparent about how this works. SettleHQ is funded by our partner firms, who pay a referral fee when a consumer engages one of them through the platform. The fee is the same regardless of which firm you choose, which means our recommendations are never influenced by who pays more. The comparison service remains free for you.

Your details and any documents you share are handled through secure, encrypted systems. Your information is only shared with the settlement agent you choose to engage and is never sold or passed to third parties.

Yes. When you select and engage a settlement agent through SettleHQ, that agent includes a complimentary contract review as part of the settlement service they provide. There’s no additional fee and no separate booking required, it’s built into the service.

The contract review is complimentary, included at no extra cost when you engage a settlement agent through SettleHQ. It is part of the settlement service your chosen firm provides, not a standalone product.

Your agent will review the key clauses and conditions in your contract, explain legal terms in plain English, flag any risks or unusual provisions, and provide a clear summary before you sign. The specific scope may vary slightly between firms, your agent will outline exactly what they cover when you engage.

Most reviews are completed within one to two business days of your agent receiving the contract. If you have a tight signing deadline, let your agent know, our partner firms understand that property timelines don’t always leave much room.

The complimentary review is available when you select and engage a settlement agent through SettleHQ. Once you’ve chosen your agent through the platform, the review is included as part of their service, no separate application required.

Yes. All documents are handled securely and confidentially and are only accessed by the licensed professionals involved in your settlement. Your contract is never shared beyond the firm you engage.

We accept PDFs, Word documents (.doc, .docx), and clear image files (JPG or PNG). If you’re unsure whether your file will work, contact us at info@settlehq.com.au before uploading.

Yes. You can return to the Compare Agents page at any time and resubmit with updated details. Alternatively, email info@settlehq.com.au and our team will be happy to help update your information.

You can reach our support team by email at info@settlehq.com.au or through the contact form on our Contact page. We aim to respond to all enquiries within one business day.